Healing Hearts works with a wide range of insurance plans, which can vary by provider and coverage. Our billing team is here to help you verify your benefits, understand your financial responsibility, and guide you through the process so you can focus on your care with confidence.

Healing Hearts accepts a wide variety of insurances, which changes frequently, depending on the insurance plan and coverage. Please verify with our billing department whether your insurance carrier and plan are accepted.
We will bill your insurance company directly, or we can provide you with an insurance claim to submit to your insurance.
You may want to contact your insurance company to determine your financial responsibilities. The questions below will help you gather important information about your insurance benefits, which will assist you with making informed decisions about your care.
• Does my plan cover mental health outpatient visits?
• Is there an In-Network and Out-of-Network plan?What is the copay per session?
• How many sessions can I be seen per year or per diagnosis?
• Do I have a deductible that I have to satisfy?
• If yes, how much?
• Are there any problems that are excluded from coverage?
• Do I need to be pre-certified prior to seeing a therapist?
• If yes, what’s the next step?



Confidentiality cannot be guaranteed for email, text, or cell phone messages. Response times may vary, and calls are usually returned within 24 hours. For emergencies, call 911 or go to the nearest hospital. Richland County Crisis Hotline: 419-522-4357.